BSS BILLING TOOLS
BSCS ,Oracle,BRM,Geneva,Amdocs,Intec,singleview,Comverse
Mediation Tools
EMS,Openet,Oracle,Digital Route,Intec,Comptel
Revenue Assurance and Fraud Management
Subex,Connectiva,CVidya
CRM
Siebel,Microsoft CRM
Thursday, April 28, 2011
Wednesday, April 13, 2011
IP NETWORK AND PROTOCOLS
TCP/IP Protocol Suite
Soft switching and VOIP
Understanding of MPLS and VPN Network
Troubleshooting and Designing of Advance MPLS and VPN Network
SIGTRAN Technology
IPv4 and IPv6 Protocols, Implementation
Understanding of Connection Oriented Network(SONET/SDH,ATM,MPLS,OPTICAL NETWORK)
Network Recovery and Protection of IP Technologies
IP Multimedia Sub System (IMS)
Session Initiation Protocol (SIP)
ATM and Frame Relay Technology
Simple Network Management Protocol (SNMP)
Network Management protocol for Wireless Sensor Network (WSNM
Soft switching and VOIP
Understanding of MPLS and VPN Network
Troubleshooting and Designing of Advance MPLS and VPN Network
SIGTRAN Technology
IPv4 and IPv6 Protocols, Implementation
Understanding of Connection Oriented Network(SONET/SDH,ATM,MPLS,OPTICAL NETWORK)
Network Recovery and Protection of IP Technologies
IP Multimedia Sub System (IMS)
Session Initiation Protocol (SIP)
ATM and Frame Relay Technology
Simple Network Management Protocol (SNMP)
Network Management protocol for Wireless Sensor Network (WSNM
Telecomm billing Topics
Introduction
The Principle of Billing
CDRs
What about data?
Billing can be for:
Volume Billing
Always on
IP Billing
Mediation
Rating
Interconnect/Interadministration Billing
What makes a good Billing System?
Boundaries and Interfaces
Defining the major areas of Billing Support Systems (BSS)
The end-to-end generic billing process flow
Interfacing and co-dependant critical systems - marketing, finance, OSS, network management
Making a call and the key billing system information at the service provider, customer and account levels
How the levels are linked to support billing processes
The Service Order Process
Acquiring customers and gathering their information
Credit checking options
Data structures
Information security issues
Mediation and Event Processing
What is Mediation?
Carrier Challenges
Mediation Requirements and Features
Collection, Filtering and Consolidation
Presentation and Distribution
Return on Investment
Rating and Pricing
A Huge range of Options
Least Cost Routing
Tariffing Tables
CDR Formats
Options
Some CDR Record Formats
Different Rates for Different Customers
Guiding
Billing and Collection - Invoicing the customer
The Bill and the Engines
Convergent Billing
Convergence Models
Interconnect Introduction
What is interconnect?
Why interconnect matters
Fraud management
How Big a Problem is this?
Criminals are Lazy
Types of Fraud and Fixes
Don't Spend too Much
Checklist
Calling Cards
Calling Cards and Accounts
Cards and Batches
Life Cycles of Batches and Cards
Charging for Calling Card
ASRs, Redial Causes and Least Cost Routing
Premium Rate Dialling
Cheap International Calls
Ranges of Access Numbers
Example Operators, websites and charges
The IP Billing Chain
The Food Chain
Volume Billing and its Limitations
So what is this
Data Traffic
Connection Types
Layered Systems
IP Features
TCP
IP Routing
The Internet
Voice over IP
Why Voice over IP?
Patterns of Use
Voice and Data are Different
All the Protocols Needed
Billing Implications
IP Billing Components
Content or just Bytes
Example from ADSL
Problems and Mediation
Viewpoints
Online Trading Example
What could we charge for?
IP Security
IPDR
TOM
JAIN Initiative
Parlay
Mobile IP Billing
GSM & GPRS
The Basis of 3G
Tariffs
Roaming
Location-Based Services
Prepay
Charging Principles
Quality
CDRs
Conclusions to Ponder
The Principle of Billing
CDRs
What about data?
Billing can be for:
Volume Billing
Always on
IP Billing
Mediation
Rating
Interconnect/Interadministration Billing
What makes a good Billing System?
Boundaries and Interfaces
Defining the major areas of Billing Support Systems (BSS)
The end-to-end generic billing process flow
Interfacing and co-dependant critical systems - marketing, finance, OSS, network management
Making a call and the key billing system information at the service provider, customer and account levels
How the levels are linked to support billing processes
The Service Order Process
Acquiring customers and gathering their information
Credit checking options
Data structures
Information security issues
Mediation and Event Processing
What is Mediation?
Carrier Challenges
Mediation Requirements and Features
Collection, Filtering and Consolidation
Presentation and Distribution
Return on Investment
Rating and Pricing
A Huge range of Options
Least Cost Routing
Tariffing Tables
CDR Formats
Options
Some CDR Record Formats
Different Rates for Different Customers
Guiding
Billing and Collection - Invoicing the customer
The Bill and the Engines
Convergent Billing
Convergence Models
Interconnect Introduction
What is interconnect?
Why interconnect matters
Fraud management
How Big a Problem is this?
Criminals are Lazy
Types of Fraud and Fixes
Don't Spend too Much
Checklist
Calling Cards
Calling Cards and Accounts
Cards and Batches
Life Cycles of Batches and Cards
Charging for Calling Card
ASRs, Redial Causes and Least Cost Routing
Premium Rate Dialling
Cheap International Calls
Ranges of Access Numbers
Example Operators, websites and charges
The IP Billing Chain
The Food Chain
Volume Billing and its Limitations
So what is this
Data Traffic
Connection Types
Layered Systems
IP Features
TCP
IP Routing
The Internet
Voice over IP
Why Voice over IP?
Patterns of Use
Voice and Data are Different
All the Protocols Needed
Billing Implications
IP Billing Components
Content or just Bytes
Example from ADSL
Problems and Mediation
Viewpoints
Online Trading Example
What could we charge for?
IP Security
IPDR
TOM
JAIN Initiative
Parlay
Mobile IP Billing
GSM & GPRS
The Basis of 3G
Tariffs
Roaming
Location-Based Services
Prepay
Charging Principles
Quality
CDRs
Conclusions to Ponder
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